Nine months after delivering a website to a client, I had the following email exchange.
Client: Hey, my computer isn’t working, could you tell me what’s wrong with it?
Me: Sorry, I don’t do computer repairs for clients, I only sell web design services. You’ll probably need to contact whoever you bought the computer from, or take it to a computer repair shop.
Client: Well, you built me a website, correct? And part of that contract was that the site would be available from any computer, correct? Well, I cannot access MY website from MY computer, so that makes this YOUR problem.
Me: I don’t think you are understand how our contract works.
Client: No. I don’t think YOU understand. My lawyer will explain it to you.
Two years later, I’m still waiting to hear from said lawyer.
