A verbatim e-mail exchange:
Me: The articles supplied by the vet association are password protected. i can’t simply copy the text out of them. They have to be re-typed. I have someone who does that sort of thing. She’s fast, accurate and inexpensive. I estimate it’ll cost about $80 for her to retype all four sheets. Want me to get her to do it, or would you prefer to handle it yourself?
Client: sure
Me: ha ha. That was an “either/or” question. Not sure which option you’re agreeing to?
Client: both
