I am working on an organization’s website. The only way to apply for membership right now is to print out the PDF form and mail it in. This is my email chain with the president.

Me: We can add an electronic form to the website so that people can submit their membership application via email to whoever processes those applications. If you would like me to add this, let me know who receives the applications and provide me with her email so I can set it up.

Her: Okay, sounds good.

Me: Who should receive the applications that are submitted through the website? I will need their email address so the submissions can automatically be sent to her.

Her: What submissions? The app gets mailed to [mailing address].

Me: Yes, I know. But we’re creating an online form for submitting electronically. You approved me putting one on the website. I need an email address for these forms to be sent to *copies and pastes her email approval*

Her: Yes, and thanks.

I still have yet to receive this information….