Client: “Even though I have repeatedly checked “Remember me,” the system has attempted to force me to log-in again. We often hear about this from members and I am sure that many members experience this and do not contact us but never revisit the web site.  I am not interested in an explanation for this problem so much as I am interested in ensuring a solution where members will never encounter this situation again. This needs to be resolved quickly and we should not need to re-visit this again.”