Client: I don’t think you understand. We can’t pay you that much money since our previous web designer had already done most of the work before he left. Now all you have to do now is add a few more things here and there and you are done.

Me: Can I see the work of your designer?

Client takes out a printed copy of the mentioned web design.

Me: Do you have a soft copy as well? The files for those images and copy? We would also need the code. I can’t do anything with a print, I would have to start from scratch.

Client: This is all you need!

He points to the paper again.

Client: There’s the banner, here is our logo, and here are the menu buttons and…