Lost in translation

I once had a client call me in a panic from their annual holiday in France:

CLIENT: I have an urgent problem…

ME: Ok, what’s up and I’ll see if I can try and fix it

CLIENT: Well there’s something up with my site and I need you to fix it immediately. I’ve just gone onto my website from the villa and the whole site is coming up in English not French.

ME: That’s correct, it’s an English website.

CLIENT (at this point very irate) : I know, but I’m in France!!! Shouldn’t it be in French when I log on from France so that French people can read what I do?