I recently used a client’s phone after a meeting in his office. After getting back to my own offices, I received a call from him.
Client: You need to fix my phone line RIGHT NOW. I can’t receive any calls.
Me: Are you calling me from your mobile?
Client: No, from my normal phone.
Me: The one that’s not working?
Client: Yes! I’m trying to call it now with my mobile and all I get is an engaged tone! It’s not picking up the call!
Me: Oh dear God.