After an engagement photo shoot, the client sends me an e-mail  with her face blown up from a full body shot I took.

Client: This is not my face. I want a refund.

Me: This is a picture of you. I have not altered it. Are you dissatisfied with the album?

She sends me a further blown up picture of her face from the same photo.

Client: This isn’t me. I’m not that fat. Send me the real picture or give me a refund.