Client: ”The site looks terrible. The columns don’t line up, and the text is all over the place. I’m seriously concerned. We had an agreement and I will not pay your invoice until you resolve these issues. “

Me: ”The site looks fine to me in Chrome, IE, Firefox and Safari. Which browser are you using?”

Client: ”I use Internet Explorer on a Mac.”

Me: ”That’s a dead browser which can’t support contemporary websites. You should really use Firefox, Safari or Chrome.”

Client: “Look, it doesn’t work and you need to fix it. Are you going to tell that to everyone else in the world using IE on a Mac?”

Me: ”I honestly believe that you may be the last one.”