Client: “Your website is not working. It isn’t resetting my password!”
Me: “I apologize, ma’am, I can reset it for you right now… Alright, I’ve reset your password to the word ‘password’”
Client: “Let me try it before you hang up”
Me: “Sounds good”
Client: “Nope! This damn thing isn’t working!”
Me: “Hmm. Ok, I’ll reset it again… Try now.”
Client: “…It still isn’t working, for—damn—shit—what kind of rinky dink operation are you running over there!?”
Me: “ma’am, maybe we should go over how you’re spelling ‘password’?”
Client: “Don’t patronize me! P-A-S-W-O-R-D… Happy?”
Me: No, ma’am, I haven’t been happy for a while…