Client: “Do I click ‘next’ to submit this?”
Me: “Yes.”
Client: “It says ‘session timed out’. Have I lost all my work?”
Me: “No, just go back and you can copy it to a word document to make sure.”
Client: “You do it.”
Me: (highlighting the text and pasting it to a word doc) “There, now go ahead”
Client: (resigns into account) “Right, submit… Oh! I just realised, that’s going to send the highlights, now isn’t it? Oh, I better go back and deselect it!”
…I was actually helping them apply for a job working with computers. What have I done?
