Client with a sense of humor
Client: “I have a major problem with the template that you designed us for our e-bulletin. It’s completely unacceptable and it’s going to need major revisions.” Me: (Concerned) “I’m sorry to hear that, what don’t you like about it?” Client: “You’ve got our postal code wrong at the end. You’ve got MD17 and our office is in MD14.” Me: “Sorry about that, I’ll change it straight away. Anything else?” Client: “No.” Me: “You had me worried for a moment there! I thought that I’d done something seriously wrong!” Client: “Well, it was a major inaccuracy which could have had some serious ramifications.” Me: “Yeah. Though anyone wanting to reply to an email by letter would earn themselves a rueful look from the postman!” Client: “I don’t think this is a laughing matter, do you?”
