Client: “Just fix up the blurry text on the leaderboard. The other ones are fine.”

Confused, I open the file and have a look. The text looks fine, so I call her over to ask what she’s on about.

Client: “Yes, that’s better!”

Me: “I didn’t do anything.”

Client: “You must have, because when I opened it on my computer it was blurry.”

Me: “…”

Client: “Just send me this update and we’ll be ready to go.”

Me: “You want me to send you the exact same file I just sent you?”

Client: (Looks at me like I’m an idiot) “Yes, send me this…” (points to screen).

I resend the last email I sent her. She yells across the room:

Client: “It’s still blurry, I told you to update it!”

Frustrated, I walk over to her computer and take a look. Then I grab a tissue from the box on her desk & wipe the smudge off her screen.