“I have a design already made, or at least I know exactly what I want so it should be easy for you if you’re a good designer. Also, I would built this site myself but I don’t have time. It is a very straight forward build that I could do myself so I expect to not have to pay for this.”
Setting: a conference call discussing the latest site updates.
You know the picture of the black man on the site, the one in rotation with the other pictures?
Yes, we know the one - what’s the matter?
Well he’s just not quite black enough.
We want a shiny black man on our website.
Client: Our London postcode is wrong, it needs to read SXXX XXX.
*Changes post code*
Me: We’ve fixed that for you.
(10 minutes later)
Client : We don’t have a London office any more, can you remove the post code?
After going back and forth with a design, the client, who was VERY SPECIFIC with their feedback, was finally happy for me to proceed to finished artwork. On completion of the work, designed ‘TO THE LETTER’ based on the feedback from client, they were happy with the result, but said 'Next time, could we have more originality’.
Client: Design is great, can we go ahead with it.
Me: Yeah sure, as long as there are no further amendments?
Client: No, I love it!
Me: Okay, but I am *still* waiting on content from you. I will build it with dummy content.
1 week later, when site is built –
Me: Here you are client x, here is the site. Can you please review it and give me any feedback that you have. Please bear in mind that you still need to provide the correct content.
Client: Site looks great, can we go live?
Me: No, content has not been fully delivered yet, the site is littered with dummy content. Please can you provide the content you would like and all the testimonials please?
Client: But can we not go live with how it is, and add in the content and testimonials later? I like the testimonials as they are.
Me: *Head* *Desk*
…. Do you think it would be possible to see what it looks like with a duck on the left hand side. Have been thinking about ducks and what they represent, think it would look pretty cool you know?
(10 minutes later, another email)
… Scrap the duck idea, I don’t know what I was thinking. Perhaps we could try swapping the duck illustration and try using a chair instead. Chairs are good. I have sent an image of a chair for reference.
We need to shoot at three locations, including our offices. We’ll be using the images in our brochures, as well as the website and maybe for some press ads - can you do it on Friday next week (weather permitting). We have a budget of £150.
While working on a promotional copy deck, I was asked by the client to use fewer hyphens as she thougth they were ‘ugly’ and 'unneccesary’. Unfortunately for her, the main focus of the copy was 'Spider-man’…
I know we need to pay you the 30% up front before you start; but if you could just start now as we need to show progress pretty quickly and we’ll get you the advance within 2 weeks or so.
I was working on an identity for a client and we where discussing paper for their stationery. I had made recommendations and the client called to ask me to email him a sample of the paper so he can feel it. After 2 minutes of arguing that I cannot email a physical sample, the client said “Ok, fine. If you can’t email it, then at least fax it to me.”.