Me: We need a crisp, high-resolution image of your logo for the ad.
Client: OK, sure. Can I fax it to you?
I was put in contact with a guy with a big job for me; I pitched and got the work.
It was a site redesign: I had to set-up the CMS on my own servers for testing then migrate it all over to the production server.
I’ll admit my boundaries weren’t great during the testing phase; he would come to me with different suggestions for doing functionality which I helped out with (it was a big job, but it was early in my career, and I hoped it would give me a lot of exposure).
When it came time to migrate, we had immediate issues. The site worked fine on my servers, but collapsed horribly on theirs.
After a week of trying to get the system to work, culminating in an extremely rude email from my contact, a friend and I got into the code of the site to look at what was going on. An hour later, we had our answer.
They had over 20,000 tags.
Once the tags were deleted, suddenly the site came back up again.
All told, I ended up getting around $5 an hour for the job.
My editor. I assume he wants a .doc and not the .docx I sent him. But still…
I was hired for a website in December. The spec was relatively simple, yet the client kept haggling over the design of the site. This was fine.
What wasn’t fine was that he constantly ignored emails requesting content for the site. I eventually gave up emailing. When he finally came back to me and said he wanted the site finished by month’s end, I had to inform him I was actually going on holiday.
To try to make it up to him, I worked 24 hours straight to get the site to what he now wanted, wrote up a manual for the site use, and sent it off.
Imagine my surprise when he emailed me, despite knowing I was away, to say how upset and angry he was that the site still wasn’t ready and that my going on holiday wasn’t an option for me.
In his angry email, he listed out a series of faults. For each, the solution I wrote was the same:
Me: Refresh your browser.
In a meeting about making final frontend design decisions, we were told that none of the designs done by our graphics designer would be considered because EVERYONE would have to approve them and there wasn’t enough time. The client had already given us his frontend design, which was a nightmare. The client was an 80-year-old man.
Client: We don’t have time to do anymore design, so we’re going ahead with what I’ve given you.
Me: Well, we’d like you to at least look over them. I think they’d represent a significant improvement to the website’s look and usability. And, since they are already done, they’re ready for possible implementation in the future.
Client: No. We don’t have time to review them because I’m not the only one that would have to see them. We’d have to show every person in the building so they can tell us the changes that need to be made and then we’ll have to show the board of the company and then all our international offices.
Me: Has your design been approved by everyone?
Client: Well my design is not a design. It’s an arrangement.