I was working with an independent film director as a social media strategist. After four months of smooth sailing, all of a sudden she decided to make my life hell. She emailed me several times a day to say she hated my designs, CCing her producers at random even though they had no input on this. She just wanted to embarrass me in front of them.
At first, I did my best to accommodate without question, but nothing I did made any difference.
The situation deteriorated over a week. She hated the colors, the fonts, the graphics but would not say how she wanted them changed.
Until she gave me these directions for an instagram post:
Client: This is what I want: Arial font, “bright ruddy brown” [read: diarrhea] base, lime green accents, a frame border, a corner logo, and a link to the film’s website.
I walked her off this ledge… until one night at midnight when she posted this, using the word “sexy” several times in a single caption.
She changed the twitter password, then used the account to make (very) personal tweets and consistently engaged with bots and trolls.
And the cherry on top:
Client: (laughing) Just so you know, sometimes I get drunk and edit your posts.
So much for building my portfolio.