Client: I need access to all our site's restricted documents.
Me: I can't do that without your manager's written consent.
Client: She's not here, but I've worked here over 15 years. Believe me, it's OK to give me access.
Me: No it's not. If anyone could just call up and get access to them, what would even be the point restricting them?
Client: I want to speak to your manager.
I asked first.