Contracts that don't tell you what you're agreeing to are totally legal, right?
I do some freelance illustration work and sometimes take some random commissions online when I have spare time.
Client: Hey there! I was wondering if you could make me some cover-art for my Batman fan-film?
Me: I could do that. What would you need from me?
He proceeded to describe his idea, going into the finest details for each of the over 20 characters he wanted to be portrayed in the illustration.
Me: That sounds like quite a time-consuming project. I was wondering what your budget would be for a piece like this?
Client: Well, I’m currently a little short on money, but if you like, I could make it up by working for you! I could write stories or articles for you, or for your friends! Wouldn’t that be amazing?
He proceeds to send me some of his work, of which resembled the work of an enthusiastic teen discovering fanfiction for the first time while skipping their English classes.
Thanks but no thanks.
I work as an on-site graphic designer for a real estate company. We design mostly mailers and postcards for the agents to send out to clients but we also put together marketing packets and presentations for them to use with potential sellers or buyers.
One day, I received an email from an agent looking for us to send her a copy of a presentation we’d done for her in the past. After searching for our files, I found she had several variations of past presentations, and then this conversation ensued:
Me: Which presentation were you looking for again?
Client: The one from last year? The custom one?
Me: You actually have several custom presentations from last year. Do you know which one it is?
Client: It’s this one.
The reply had an attached copy of the file she was looking for.
Hand-coded an HTML email for a client, as you do, and their digital PM sent this, bless her cotton socks:
Client: So this video on our website does not load on my phone, or my co-worker's phone. We're both using Microsoft Edge. Can you fix this?
Me: Try using literally any other browser than Edge.
Client: I set up the router like you told me but I still don’t have any internet.
Me: Is the router’s WAN light on?
Me: Are any lights on?
Client: No, it’s all black.
Me: Did you plug the router in?
Client: Why should I? It’s wireless, isn’t it?
Like all the people working with computers, I too was mistaken to someone who knows absolutely everything and can do absolutely anything.
I don’t mind learning new things, so when I worked for this client who built store furniture, I was asked to create 3D models, Build a 3D shopping app with a video game engine, and later on, create the company’s website from scratch.
All this while already working on other projects that were already part of my job.
I was working alone on all of this, since everybody else, well, built furniture.
They hired a digital PR. To this day I have no idea what she did, but she insisted the website just had to be done in WordPress… meaning I had to redo everything and create a custom-made theme that matched the work I’d already done even though I’d never touched WordPress before.
One day I heard they’re doing a big opening gala to exhibit all the projects I’ve been working on, to show how digital they are. I was waiting for the invitation till the day of the gala. It never arrived. The client didn’t even come to talk to me about it.
On the same day (it was about noon) I went to ask him when to come, and he said I wasn’t invited (again, to exhibit all the projects I alone was working on).
Me: Why am I not invited? I’m the only reason you have a digital presence at all.
Client: Honestly, I find it weird you haven’t been able to finish them all up until now. It’s been almost a year!
Me: …I’m sick. I have to go home.
I quit the following day.
Client: You can’t leave us like this! At least finish the website.
It was the worst website I will ever make. All WordPress templates were basically baked-in HTML code for each page.
Make the most of your day at work and play: Josh Hoffman and time management!
It's 2019 and that means you've at least thought about having a New Year's resolution! How does working more efficiently and freeing up two of your hours a day strike you?
Josh Hoffman is a productivity expert who talks Kyle through his daily routine, offering tips on how to maximize productivity both at work and in play! Learn how to plan vertically, build good habits, and forgive yourself!
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I am a freelance digital marketing consultant and I charge by the hour, sending a monthly invoice at the end of the month so my clients can call me only when necessary and spend less. I was working with a new client who wasn’t used to this arrangement.
Client: Can you give me a quote? I need to invoice my client and your time will be a part of that.
Me: I don’t do quotes, especially for new clients, because I really don’t know how often you’ll need me and my services. It can vary a lot from client to client and month to month.
She insisted. I calculated something up, trying to be cheap, so she wouldn’t be scared away.
She then proceeded to book me for meetings with her clients. They were short so I didn’t charge her anything for them, but it was still unpaid time. That would have been fine, but:
Client: (out of the blue) Can you remove 50 euros from your quote?
I asked around – she’d done this with all her collaborators. They’d all accepted but I decided this wasn’t acceptable – it was time she learned that some people actually do have a spine. I refused to lower my (already low) quote.
Client: I’m sorry you don’t want to work with us anymore.
I responded with what I think was the wisest and most courteous path forward possible.
Me: Please remove my contact number from your cell phone.
This series of emails I just got from a client is a reminder of why I don’t work in offices on-site anymore. I think the stupidity in this speaks for itself.
Client: I’m sorry about that file we just sent you. We designed it and sent it and CMYK I’m not sure how it got converted to RGB. Unfortunately, I just left the office to go to lunch I'll be back in about 45 minutes or so I guess I could send it back to you directly to you. I think our client saved it and then sent it on to their department and then to you so something had to have got lost in the translation.
Client: Cancel the 45 minutes note above, I sent a voice text to our communications department and she will send to you directly in a few minutes. Not sure why that’s happening we are very familiar with RGB and CMYK and when each are needed it seems to be either an email setting issue or Adobe export issue. This client is the only person it happens with and we’re not sure.
I checked the file and it was in CMYK. It appears everyone was melting down for no reason.
Now if you’ll excuse me I’m going to brew a cup of coffee in my own kitchen and enjoy the calm of remote work.