I used to type up dictation for the MD of a company based in Western Australia (I am in England). Often his dictation would include a memo to his assistant, Jane, and would be just a few words long, for example: “Jane, can you tell Bill to send me this file?” or “Jane – book a haircut for me please.”
However – his audio files would be sent to me by Jane, for me to type up and then to send back. Which means instead of just telling his assistant what to do, he gave her an audio clip that she sent to me across the planet so I could spend a minute typing and send it back.
Not a bad client at all, but ridiculous.